Shipping & Returns

Last Updated: October 21, 2025

We’re happy to offer free local delivery and pickup options for our customers in Greenville, NC and surrounding areas.

Simply select your preferred option at checkout — or email us at southernpetalstudio@yahoo.com to schedule a custom pickup time.

Each order is hand-delivered or prepared with care, ensuring your experience is as smooth, personal, and thoughtful as the gifts themselves.

* Local delivery only works with Shop Pay and standard checkout. *

We offer the following shipping options:

Orders are processed within 1–2 business days. Once your order ships, you’ll receive a tracking number via email to follow your package.

Shipping costs are calculated at checkout based on your location and selected shipping method.

We occasionally offer free shipping promotions — sign up for our newsletter to stay informed!

Currently, we ship only within the United States.
International shipping options are coming soon.

We accept returns within 14 days of delivery.
To be eligible, items must:

The following items cannot be returned:

To start a return, please contact us with your order number.
We’ll provide return instructions and a prepaid shipping label if applicable.

Once we receive and inspect your return, we will:

Note: Depending on your bank, refunds may take a few additional days to appear.

We’re happy to exchange items for a different size or color (subject to availability).
Contact us to arrange an exchange.

Need help with shipping, returns, or exchanges?
We’re always happy to assist!